Choose the identity check your question needs.
Documentary identity checks and SSN/address traces do different jobs. A supported document check reviews identity evidence. A trace supplies historical or associated information that can help choose further screening searches. You can discuss either component or both.
We’ll explain the supported method, required information and meaning of the result before you order. A trace alone does not prove that someone holds the identity, and it does not authorize access to another dataset.
What’s included.
Choose verification, trace or both
Choose documentary identity verification, an SSN/address trace to help plan searches, or both.
Confirm the supported identity method
Document and selfie checks depend on the contracted provider workflow. Do not assume every method or document is supported.
Understand what a trace provides
SSN/address trace information can guide screening coverage but does not by itself prove identity or authorize access to another dataset.
Review mismatched or incomplete information
Any mismatched or incomplete information needs its own clarification step rather than an automatic pass or fail.
What you’ll receive
- Confirmation of the identity or trace component ordered.
- Available result from the supported workflow.
- Address-history or associated search-planning information where included.
- Discrepancies requiring further review.
How it works.
Choose a document check or trace
State whether the request concerns identity evidence or search planning.
Provide the required information
Complete the contracted provider’s required information or document steps.
Understand what the result confirms
Review the result without treating a trace as documentary identity proof.
Know what to expect.
We’ll confirm the work, the updates you’ll receive and who to contact along the way.
- Whether the order is documentary identity verification, an SSN/address trace or both.
- The accepted applicant workflow and who will receive only the output needed for the screening purpose.
- How identity-verification results, address-history leads and unresolved discrepancies will be labeled separately.
What helps us help you.
- The screening purpose and question to resolve.
- Whether documentary identity verification, a trace, or both is required.
- How applicants provide their information.
- Package context and the person handling exceptions.
What shapes your quote.
- Identity workflow, trace, or both.
- Contracted provider and supported method.
- Applicant volume.
- Separately approved exception handling or repeat requests.
Tell us what you need help with. We’ll explain which records are needed and how to provide them. Personal reports, ID images and account files can wait until then.