Property & field operations

HVAC, Plumbing & Electrical

Screen technicians, check driving records and discuss unpaid residential or business invoices after completed service work.

A technician checks an outdoor air-conditioning unit.

Check the people you send to customers’ homes.

Entering a customer's home, carrying keys and driving a service van bring different responsibilities. Employee and driving checks can reflect the work each technician or office role will actually do.

For unpaid jobs, the estimate, authorization and completed work explain the account. CBEOF helps define follow-up for homeowner or business balances, with changes, credits and customer concerns included in the review.

Start with your situation

A new technician, a driving role or an invoice?

Start with the hiring or payment issue your service business wants to address.

Services for your business

Choose the work you need.

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Background Screening

Background checks for employees, rental applicants and volunteers, with the checks chosen for the decision you need to make.

For HVAC, Plumbing & Electrical: The job includes a service van or customer visits

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Collect

Accounts Receivable Management

Get help with invoice reminders, overdue accounts and the updates your finance team needs, while keeping account decisions with your business.

For HVAC, Plumbing & Electrical: The job is finished, but the invoice is unpaid

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Collect

Debt Collection

Discuss consumer or business debt collection for overdue balances, with account review, fees and payment handling explained before placement.

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We’ll help you get started.

Tell us what’s happening. We’ll work through the details with you and explain the next step.

Talk to CBEOF
  • Trade, service area and roles you are hiring for.
  • Whether the position includes home access or assigned driving.
  • Customer account type, approximate volume and billing stage.
Frequently asked questions

Questions before we talk?

Answers to help you move forward with confidence.

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Can we screen both technicians and office staff?

Yes. The checks can differ by role. Field technicians, dispatchers and office staff may have different access and driving responsibilities, so describe each role before choosing the screening scope.

What if a customer disputes the completed work?

Include the dispute, service records and your response in the account file. The account must be reviewed on that basis; an invoice alone does not resolve a disagreement about authorization, workmanship or the amount owed.

Can one request include homeowner and commercial invoices?

Yes. Identify each account type and the contracting party. CBEOF can discuss the appropriate receivables or collection scope for each group rather than treating every balance as the same kind of account.

Let’s talk

What could make the next service call easier?

Tell us about the technician you are hiring, the driving involved or the completed job still awaiting payment. We’ll discuss the checks or account help that fit.

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Scope, availability and price confirmed before work begins.

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