Healthcare & care

Home Health & In-Home Care

Screen home-visit staff and drivers, and discuss private-pay or business balances after billing questions are resolved.

A visiting care professional talks with an older adult at home.

Plan staff checks before the next home visit.

A home visit can involve access to a client's space, independent work or transportation. Describe those responsibilities so staff and driving checks can be matched to the position.

A specified fingerprint or regulated screening pathway is reviewed separately from general background checks. CBEOF also discusses account follow-up, using the care agreement, authorized visits and responsible payer to define the request.

Start with your situation

Which visit, role or account needs review?

Choose the staff-access, transportation or care-account situation that applies to your organization.

Services for your business

Choose the work you need.

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Verify

Background Screening

Background checks for employees, rental applicants and volunteers, with the checks chosen for the decision you need to make.

For Home Health & In-Home Care: The role includes work travel or client transport

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Verify

Fingerprinting

Explore LiveScan, fingerprint cards or a local group visit using the instructions from your receiving agency. Availability must be confirmed.

For Home Health & In-Home Care: A new staff member will enter clients’ homes

Availability on request

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Collect

Accounts Receivable Management

Get help with invoice reminders, overdue accounts and the updates your finance team needs, while keeping account decisions with your business.

For Home Health & In-Home Care: A documented care-service balance is unpaid

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Collect

Debt Collection

Discuss consumer or business debt collection for overdue balances, with account review, fees and payment handling explained before placement.

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We’ll help you get started.

Tell us what’s happening. We’ll work through the details with you and explain the next step.

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  • Care setting and the responsibilities of the role.
  • Assigned driving duties and any agency screening instructions.
  • Private-pay or business account type and approximate volume.
Frequently asked questions

Questions before we talk?

Answers to help you move forward with confidence.

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Can the same screening package be used for every home-care role?

The organization should identify each role, care setting and applicable instructions first. General background screening is scoped to that purpose and does not replace a separate licensing or fingerprint requirement.

What information should an unpaid care-service account include?

Start with the agreement, authorized service dates, billing history, payments, credits and communications. Identify the person or business responsible for payment and any unanswered service or billing concern.

Can fingerprinting be booked from this page?

LiveScan is currently an availability request. Provide the purpose and the instructions you have received so CBEOF can confirm the available pathway and next step before an appointment is arranged.

Let’s talk

What does your home-care team need?

Tell us about the staff responsibilities, required screening instructions or account question. We’ll help you understand the available checks or follow-up.

Build your request

Scope, availability and price confirmed before work begins.

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