CBEOF account information

Collections notices & account help

Understand consumer collection notices, response options and official resources. This general information does not replace the notice for a particular account or change its response deadlines.

Updated October 14, 2026

CBEOF, INC
Business mailing address: 3750 NW 87TH AVENUE SUITE 700 PMB1, DORAL, FL, 33178

Email: contact@cbeof.com · Phone: +1 786-933-9028

Start with the notice for your account

If you received a collection notice, keep its date, reference number, account information and response instructions handy. They help identify what you want to ask about and where to respond. A business-service inquiry is different from a question about a consumer account. You do not need to select a business service to ask for account help.

Debt collection communications

When a covered debt collector first communicates with a consumer about collecting a debt, the communication must explain that the collector is attempting to collect a debt and that information obtained will be used for that purpose. Later communications must identify that they are from a debt collector. These disclosures belong in the applicable account communications; general website information does not replace them.

Read the CFPB rule on collection disclosures

Information about the debt

For a consumer debt covered by the federal rule, validation information generally must be provided in the initial communication or within five days, subject to the rule’s exceptions. It includes the collector’s name and dispute mailing address, creditor information, the amount and required itemization, and information about your response rights. The notice for your account supplies the details and applicable response date.

Read the CFPB rule on validation notices

Disputes and original-creditor information

For a debt covered by the federal rule, a written dispute sent within the validation period requires the collector to stop collecting the disputed debt or portion until the required verification or judgment copy is sent. A timely written request for the original creditor’s name and address also requires a collection pause until that information is sent. Follow the response instructions in your notice. Failing to dispute a debt is not an admission of liability.

Read the CFPB rule on disputes and requests

Your communication preferences

For covered consumer debts, you may notify the collector in writing that you want communications to stop; the federal rule permits certain limited communications afterward. Covered collection emails and texts must provide a simple way to opt out of further messages to that address or number. Use the instructions in the message or account notice for the request you want to make.

Read the CFPB rule on communication preferences

Florida consumer resources

Florida law prohibits specified abusive, deceptive and other improper practices in collecting consumer debts. The Florida Attorney General provides information about consumer rights and where to raise a concern. Federal consumer debt protections generally address personal, family or household debts rather than business debts; the rules that apply depend on the account and the collector’s role.

Read the Florida Attorney General’s debt guidance

Get help with your next step

If something on your CBEOF notice is unclear, use the contact instructions supplied with it to ask about the account or how to respond. Website email actions open a draft; send the message from your email application to deliver it. Online payment access is being prepared, and payments cannot be made on the prelaunch payment page. You can also review the CFPB’s consumer resources for independent information about debt collection.

Explore the CFPB’s consumer debt resources

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